Mid Valley Megamall secures 600 doors and 36 elevators with VAULT
Mid Valley Megamall is one of Malaysia's flagship retail destinations — a multi-tower complex housing retail, office, hotel, and residential components. Mixed-use of this scale needs elevator access, turnstile coordination, and door-level granularity on one platform.
- Products
- VAULT Central · Barriers & Turnstiles · Lift Access
- Industry
- Commercial Real Estate
- Region
- Malaysia
Across mall, offices, and towers
Coordinated entry control
Floor-level access management
Challenge
Mixed-use developments stress access systems unlike any single-purpose facility. Mall traffic flows during the day; office tenants need their own controlled floors; service routes operate around the clock. The platform has to coordinate doors, turnstiles, and elevators as one system.
Solution
VAULT consolidates all three layers — doors, turnstiles, and elevators — under a single console. Tenants control their own floors via destination dispatch; mall operations manages public-area turnstiles; service routes have their own credentials.
Door-level access control
600 doors across retail, office, and back-of-house under one policy engine.
Turnstile coordination
26 turnstiles synchronised with VAULT — no standalone barrier system.
Elevator control
36 lifts with floor-level access — destination dispatch grants access only to authorised floors.
Results
Mid Valley operates one of Southeast Asia's largest single-site access deployments — doors, turnstiles, and elevators all running as one coordinated system.
A megamall is a city in miniature. The access platform that runs it has to think about flow and scale — not just locks.
Integration highlights
Turnstiles
26 units — synchronised credential verification
Elevators
36 lifts — floor-level access control
More customer stories
Park Regent secures 505 luxury residences across twin 53-storey towers in Kuala Lumpur with VAULT — touchless face access from lobby to facility.
Port of Tanjung Pelepas secures its corporate office complex with VAULT — 230+ doors, 26+ turnstiles, 36+ elevators, 70K+ active credentials.
Bank Mandiri secures 3,400+ access points across 18 nationwide sites in Indonesia with VAULT — one platform, 10,000+ users, six years running.