Falco Customer Service organization is dedicated to achieving leadership in customer satisfaction by providing world-class order fulfillment and support with Internet and business solutions to our customers, partners and sales teams. With more than 1,000 systems implemented in Asia.
We offer presale technical and marketing support through our experienced sales personnel. To maintaining our well-known reputation of excellent after-sales customer service in the access control industry, our Servicing & Engineering Support Team strives to exceed our customers' expectations. Our team of Engineering Support specialists are experts in electronics, networking, database administration, and other IT related applications. We understand that every installation of security systems is unique, so our specialists keep their knowledge of our own systems and third-party products up-to-date so as to always stay on top of the access control industry.